We want you to feel comfortable that you re purchasing a high quality reliable product. Every effort is made to ensure that your product is delivered to you in perfect condition and with every aspect of build quality and manufacturing excellence taken care of. There can always be times, however, when things do not go entirely to plan, and rest assured, we are here to resolve any such problems.
We guarantee* our electric ﬁre products for a period of 1 year from installation and our customer service staﬀ are always on hand to help you with any query you may have with your product.
Our 1 year guarantee* is managed directly by Wildﬁre through our extensive network of service centres throughout the UK. Choose Wildﬁre for style, performance, reliability, value and peace of mind.